Global Tourism, Hospitality & Service Industry: Transforming Guest Experiences Through Technology and Strategic Vision
Reinventing Travel, Comfort, and Personalized Service for a Borderless World
The tourism, hospitality, and service industries are undergoing a profound transformation, driven by shifting traveler expectations, rapid digitalization, and the emergence of sustainable, experience-centric business models. Global connectivity, faster transportation, and the proliferation of online platforms have dissolved traditional boundaries—today, every hotel, resort, cruise line, or tour operator competes on a global stage.
At BEKKARAT TECH, we see this sector not as a series of isolated services, but as a fully integrated ecosystem of experiences—one that blends comfort, efficiency, and personalized engagement across every stage of the customer journey. The future of this industry lies not in simply providing accommodation or transport, but in curating seamless, memorable, and emotionally resonant experiences that begin long before arrival and extend long after departure.
Core Drivers Reshaping the Industry
1. Personalization at Scale
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AI-driven recommendation engines tailor itineraries, menus, and activity suggestions to individual guest profiles.
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Customer Relationship Management (CRM) platforms integrate data from booking history, social media behavior, and in-stay preferences to anticipate needs.
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Hyper-personalized service extends from smart room configurations (lighting, temperature, entertainment) to customized travel packages.
AI-driven recommendation engines tailor itineraries, menus, and activity suggestions to individual guest profiles.
Customer Relationship Management (CRM) platforms integrate data from booking history, social media behavior, and in-stay preferences to anticipate needs.
Hyper-personalized service extends from smart room configurations (lighting, temperature, entertainment) to customized travel packages.
2. Digital-First Guest Journeys
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Mobile-first booking, check-in, and concierge systems are now industry standard.
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Contactless payment solutions, biometric verification, and digital room keys streamline the guest experience.
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Virtual reality previews allow travelers to explore destinations and accommodations before booking, increasing conversion rates.
Mobile-first booking, check-in, and concierge systems are now industry standard.
Contactless payment solutions, biometric verification, and digital room keys streamline the guest experience.
Virtual reality previews allow travelers to explore destinations and accommodations before booking, increasing conversion rates.
3. Sustainability as a Competitive Advantage
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Eco-conscious travelers demand transparency in energy use, waste reduction, and local sourcing.
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Hotels and resorts are adopting renewable energy systems, water recycling technologies, and zero-plastic policies.
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Green certifications are becoming a key marketing differentiator.
Eco-conscious travelers demand transparency in energy use, waste reduction, and local sourcing.
Hotels and resorts are adopting renewable energy systems, water recycling technologies, and zero-plastic policies.
Green certifications are becoming a key marketing differentiator.
4. Experiential Tourism Growth
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Beyond sightseeing, travelers seek cultural immersion, local gastronomy, adventure sports, and wellness retreats.
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The rise of “transformational travel” focuses on experiences that deliver personal growth, learning, and authentic connection with local communities.
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Partnerships with artisans, chefs, and cultural institutions strengthen destination appeal.
Beyond sightseeing, travelers seek cultural immersion, local gastronomy, adventure sports, and wellness retreats.
The rise of “transformational travel” focuses on experiences that deliver personal growth, learning, and authentic connection with local communities.
Partnerships with artisans, chefs, and cultural institutions strengthen destination appeal.
5. Service Industry Automation
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Robotics and AI-powered assistants handle repetitive service tasks—room cleaning, luggage delivery, and information requests.
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Predictive maintenance systems ensure facilities remain in optimal condition with minimal downtime.
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Automation frees human staff to focus on high-touch, emotionally engaging guest interactions.
Robotics and AI-powered assistants handle repetitive service tasks—room cleaning, luggage delivery, and information requests.
Predictive maintenance systems ensure facilities remain in optimal condition with minimal downtime.
Automation frees human staff to focus on high-touch, emotionally engaging guest interactions.
Strategic Opportunities for Market Leaders
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Integrated Destination Ecosystems — Creating bundled experiences that include transport, accommodation, dining, and curated local activities.
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Hybrid Hospitality Models — Combining business and leisure (“bleisure”) facilities to cater to remote workers and extended stays.
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Dynamic Pricing Systems — AI-driven revenue management tools that adjust prices in real time based on demand patterns and competitor activity.
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Cross-Sector Partnerships — Collaborating with airlines, fintech providers, and entertainment platforms to offer 360° travel packages.
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Wellness-Driven Hospitality — Expanding spa, fitness, and mental health services as a core part of the brand identity.
Integrated Destination Ecosystems — Creating bundled experiences that include transport, accommodation, dining, and curated local activities.
Hybrid Hospitality Models — Combining business and leisure (“bleisure”) facilities to cater to remote workers and extended stays.
Dynamic Pricing Systems — AI-driven revenue management tools that adjust prices in real time based on demand patterns and competitor activity.
Cross-Sector Partnerships — Collaborating with airlines, fintech providers, and entertainment platforms to offer 360° travel packages.
Wellness-Driven Hospitality — Expanding spa, fitness, and mental health services as a core part of the brand identity.
BEKKARAT TECH Solutions for the Sector
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Full Digital Transformation Roadmaps — From back-office automation to guest-facing apps.
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Smart Infrastructure Integration — IoT-enabled rooms, predictive maintenance, and energy efficiency systems.
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AI-Powered Marketing & CRM — Leveraging big data to increase loyalty, upsell opportunities, and brand advocacy.
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Cybersecurity for Hospitality Networks — Protecting guest data, payment systems, and booking platforms from cyber threats.
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Scalable Cloud Platforms — Managing global operations with centralized, real-time analytics.
Full Digital Transformation Roadmaps — From back-office automation to guest-facing apps.
Smart Infrastructure Integration — IoT-enabled rooms, predictive maintenance, and energy efficiency systems.
AI-Powered Marketing & CRM — Leveraging big data to increase loyalty, upsell opportunities, and brand advocacy.
Cybersecurity for Hospitality Networks — Protecting guest data, payment systems, and booking platforms from cyber threats.
Scalable Cloud Platforms — Managing global operations with centralized, real-time analytics.
The next era of tourism and hospitality will be defined by seamless integration, emotional engagement, and sustainability. Guests will no longer choose destinations purely for their beauty—they will choose brands that understand them, anticipate their needs, and create lasting emotional value.
BEKKARAT TECH is committed to building this future—where every journey is personalized, every service is optimized, and every guest becomes a lifelong ambassador
Luxury Tourism, Premium Hospitality & Exclusive Services
Crafting Bespoke Experiences for the World’s Most Discerning Travelers
The luxury segment of tourism and hospitality operates on an entirely different paradigm from the mass market. Here, the value proposition is not defined by competitive pricing or volume, but by exclusivity, personalization, and the intangible prestige of the experience. In this tier, time is the most valuable currency, and every interaction must be carefully orchestrated to respect and enhance it.
For high-net-worth individuals (HNWIs), travel is not merely a break from routine—it is an extension of their lifestyle, brand, and identity. These travelers expect complete privacy, flawless execution, and anticipatory service that resolves needs before they are expressed.
Defining Principles of Premium Hospitality
1. Bespoke Itineraries & Ultra-Personalization
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Every journey is custom-designed, taking into account the traveler’s preferences, past experiences, and current aspirations.
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Dedicated lifestyle managers coordinate with personal assistants, yacht crews, or private pilots to ensure zero disruption and maximum comfort.
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Culinary experiences include private chefs, exclusive wine tastings, and menus tailored to dietary preferences and health goals.
Every journey is custom-designed, taking into account the traveler’s preferences, past experiences, and current aspirations.
Dedicated lifestyle managers coordinate with personal assistants, yacht crews, or private pilots to ensure zero disruption and maximum comfort.
Culinary experiences include private chefs, exclusive wine tastings, and menus tailored to dietary preferences and health goals.
2. Total Privacy & Security
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Private check-ins, exclusive terminals at airports, and unlisted resort villas.
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Cybersecurity measures to protect client identities, itineraries, and communications.
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Collaboration with discreet security providers for high-profile guests.
Private check-ins, exclusive terminals at airports, and unlisted resort villas.
Cybersecurity measures to protect client identities, itineraries, and communications.
Collaboration with discreet security providers for high-profile guests.
3. Access to the Inaccessible
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Chartering private jets, superyachts, and helicopters for direct and comfortable travel.
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Arranging by-invitation-only cultural, sporting, or political events.
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Access to destinations otherwise closed to the public—private islands, heritage sites after hours, or restricted natural reserves.
Chartering private jets, superyachts, and helicopters for direct and comfortable travel.
Arranging by-invitation-only cultural, sporting, or political events.
Access to destinations otherwise closed to the public—private islands, heritage sites after hours, or restricted natural reserves.
4. Integration of Technology Without Intrusion
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AI-driven service platforms that remember personal preferences across multiple stays and properties.
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IoT-enabled suites with instant environmental adjustments—light, climate, entertainment—pre-set before guest arrival.
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Seamless digital concierge systems with human oversight for final refinements.
AI-driven service platforms that remember personal preferences across multiple stays and properties.
IoT-enabled suites with instant environmental adjustments—light, climate, entertainment—pre-set before guest arrival.
Seamless digital concierge systems with human oversight for final refinements.
5. Wellness & Longevity as Luxury
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Bespoke wellness retreats incorporating medical-grade diagnostics, biohacking treatments, and personalized nutrition.
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Exclusive partnerships with world-class wellness resorts, clinics, and spa brands.
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Emphasis on recovery, rejuvenation, and lifestyle optimization.
Bespoke wellness retreats incorporating medical-grade diagnostics, biohacking treatments, and personalized nutrition.
Exclusive partnerships with world-class wellness resorts, clinics, and spa brands.
Emphasis on recovery, rejuvenation, and lifestyle optimization.
Strategic Opportunities for Premium Operators
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Integrated Ultra-Luxury Portfolios — Combining villas, yachts, private aircraft, and exclusive experiences into one managed offering.
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Membership-Based Travel Clubs — Offering curated travel benefits to a select clientele, ensuring retention and loyalty.
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Destination Branding for the Elite — Positioning locations not only as luxury getaways but as symbols of cultural capital and influence.
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Sustainability in Luxury — Integrating eco-consciousness without compromising exclusivity; for example, carbon-neutral private jet programs.
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Heritage & Legacy Experiences — Tailored journeys that connect travelers with their ancestry, art collections, or personal history.
Integrated Ultra-Luxury Portfolios — Combining villas, yachts, private aircraft, and exclusive experiences into one managed offering.
Membership-Based Travel Clubs — Offering curated travel benefits to a select clientele, ensuring retention and loyalty.
Destination Branding for the Elite — Positioning locations not only as luxury getaways but as symbols of cultural capital and influence.
Sustainability in Luxury — Integrating eco-consciousness without compromising exclusivity; for example, carbon-neutral private jet programs.
Heritage & Legacy Experiences — Tailored journeys that connect travelers with their ancestry, art collections, or personal history.
BEKKARAT TECH Expertise in the Ultra-Luxury Sector
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Discrete Technology Ecosystems — Private, secure digital infrastructures for high-profile guests.
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AI-Enhanced Experience Mapping — Anticipating needs and designing micro-moments of delight throughout the guest journey.
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Smart Asset Management — Coordinating multi-property, multi-vehicle, and multi-service operations seamlessly.
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Elite Client Data Protection — Combining advanced encryption, biometric verification, and anonymous identity systems.
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VIP-Grade Service Training Systems — AI-powered staff training programs focused on cultural etiquette, subtle communication, and high-touch service.
Discrete Technology Ecosystems — Private, secure digital infrastructures for high-profile guests.
AI-Enhanced Experience Mapping — Anticipating needs and designing micro-moments of delight throughout the guest journey.
Smart Asset Management — Coordinating multi-property, multi-vehicle, and multi-service operations seamlessly.
Elite Client Data Protection — Combining advanced encryption, biometric verification, and anonymous identity systems.
VIP-Grade Service Training Systems — AI-powered staff training programs focused on cultural etiquette, subtle communication, and high-touch service.
In the ultra-luxury market, perfection is the baseline, and anticipation is the standard. Guests do not measure value in amenities or square meters, but in how effortlessly every aspect of their journey aligns with their desires—spoken or unspoken.
BEKKARAT TECH enables this standard through flawless integration of human expertise and cutting-edge technology, ensuring every journey becomes an unparalleled statement of taste, privilege, and prestige.
Next-Generation Tourism & Hospitality
From Immersive Earthbound Experiences to Off-Planet Adventures
The tourism industry is on the verge of a paradigm shift, driven by technological breakthroughs, shifting consumer priorities, and the emergence of entirely new travel frontiers. By 2035, traditional hospitality models will coexist with fully immersive virtual worlds, AI-curated itineraries, and space-based tourism platforms. In this era, the lines between physical travel, digital exploration, and multi-sensory simulation will blur, giving rise to unprecedented opportunities for operators who can integrate luxury, convenience, and innovation.
Key Forces Reshaping Tourism
1. Space Tourism & Orbital Hospitality
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Development of private orbital stations designed as boutique hotels for ultra-wealthy travelers.
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Lunar and suborbital experiences combining scientific exploration with premium leisure.
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Partnerships with aerospace companies to integrate hospitality services into spacecraft and off-planet habitats.
Development of private orbital stations designed as boutique hotels for ultra-wealthy travelers.
Lunar and suborbital experiences combining scientific exploration with premium leisure.
Partnerships with aerospace companies to integrate hospitality services into spacecraft and off-planet habitats.
2. Metaverse & Immersive Travel Platforms
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Entire destinations replicated in photorealistic digital environments, accessible through VR/AR.
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Virtual tourism packages offering exclusive access to historical reconstructions, private concerts, and simulated future cities.
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Hybrid experiences where physical travel is enhanced by pre-visit digital immersion.
Entire destinations replicated in photorealistic digital environments, accessible through VR/AR.
Virtual tourism packages offering exclusive access to historical reconstructions, private concerts, and simulated future cities.
Hybrid experiences where physical travel is enhanced by pre-visit digital immersion.
3. AI-Driven Ultra-Personalization
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Predictive itinerary design based on biometric data, mood analysis, and lifestyle tracking.
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AI concierges capable of managing everything from dietary needs to event scheduling without human intervention.
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Dynamic trip adjustments in real-time based on guest feedback, environmental changes, or new opportunities.
Predictive itinerary design based on biometric data, mood analysis, and lifestyle tracking.
AI concierges capable of managing everything from dietary needs to event scheduling without human intervention.
Dynamic trip adjustments in real-time based on guest feedback, environmental changes, or new opportunities.
4. Autonomous Hospitality Infrastructure
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Self-operating hotels, cruise ships, and resorts managed entirely by AI and robotics.
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Fully automated airport lounges and boarding processes with biometric verification.
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AI-managed supply chains for hospitality ensuring zero delays and seamless provisioning.
Self-operating hotels, cruise ships, and resorts managed entirely by AI and robotics.
Fully automated airport lounges and boarding processes with biometric verification.
AI-managed supply chains for hospitality ensuring zero delays and seamless provisioning.
5. Wellness-Integrated Travel
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Travel packages centered on bio-optimization: altitude training, climate therapy, sensory isolation experiences.
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Mobile medical teams accompanying guests on expeditions.
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Data-driven longevity programs embedded into the hospitality experience.
Travel packages centered on bio-optimization: altitude training, climate therapy, sensory isolation experiences.
Mobile medical teams accompanying guests on expeditions.
Data-driven longevity programs embedded into the hospitality experience.
Opportunities for Forward-Thinking Operators
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Interplanetary Brand Expansion — Early positioning in the space tourism market to capture first-mover advantage.
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Cross-Reality Hospitality — Seamless integration of physical and digital environments to extend brand engagement year-round.
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AI as a Brand Asset — Building proprietary AI concierges with unique personalities and service philosophies.
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Sustainability in Future Tourism — Carbon-negative resorts, orbital waste recycling systems, and regenerative destination development.
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Collectible Travel Assets — Blockchain-based proof-of-travel NFTs that serve as both memorabilia and loyalty tokens.
Interplanetary Brand Expansion — Early positioning in the space tourism market to capture first-mover advantage.
Cross-Reality Hospitality — Seamless integration of physical and digital environments to extend brand engagement year-round.
AI as a Brand Asset — Building proprietary AI concierges with unique personalities and service philosophies.
Sustainability in Future Tourism — Carbon-negative resorts, orbital waste recycling systems, and regenerative destination development.
Collectible Travel Assets — Blockchain-based proof-of-travel NFTs that serve as both memorabilia and loyalty tokens.
BEKKARAT TECH’s Strategic Role in Tourism of the Future
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Orbital & High-Altitude Hospitality Solutions — Engineering technology frameworks for luxury experiences beyond Earth.
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Metaverse Destination Development — Creating digital twins of resorts, cities, and entire regions for virtual exploration.
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Autonomous Service Networks — Deploying AI and robotics for consistent, high-standard guest experiences without human error.
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Elite Cybersecurity for Travelers — Ensuring guests’ privacy and security in both physical and digital environments.
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Long-Term Experience Memory Systems — AI that remembers guest preferences for decades, delivering continuity across multiple trips and destinations.
Orbital & High-Altitude Hospitality Solutions — Engineering technology frameworks for luxury experiences beyond Earth.
Metaverse Destination Development — Creating digital twins of resorts, cities, and entire regions for virtual exploration.
Autonomous Service Networks — Deploying AI and robotics for consistent, high-standard guest experiences without human error.
Elite Cybersecurity for Travelers — Ensuring guests’ privacy and security in both physical and digital environments.
Long-Term Experience Memory Systems — AI that remembers guest preferences for decades, delivering continuity across multiple trips and destinations.
The tourism industry is no longer bound to geography. The next wave of hospitality will be as much about conquering digital and orbital space as it is about serving guests on Earth.
The winners will be those who seamlessly merge cutting-edge technology, human understanding, and visionary ambition.
BEKKARAT TECH is positioned not only to adapt to this transformation but to define the gold standard of next-generation travel.